Frequently Asked Questions

Find quick answers about sizing, shipping, and ordering from Vesporina. If your question isn't covered here, reach out to us directly at the bottom of this page.

Shopping & Sizing

How do I find the right dress for my event?

Browse our collections by occasion and style: Evening Wear includes Sequin Gowns and Beaded Details for high-profile galas and red-carpet events, while Two Piece Sets covers Lounge Wear, Denim Sets, and Tailored Suits for more relaxed or structured looks. Each product page describes the silhouette, neckline, and recommended occasions to help you narrow your choice.

What sizes does Vesporina carry?

Most of our dresses come in sizes S through 3XL. Some tailored styles, like our blazer dresses, also include XS. Exact measurements for bust, waist, hip, and length are listed on each product page so you can compare against your own body before ordering.

I'm between sizes — should I size up or down?

For slim-fit and structured pieces such as mermaid gowns, tailored blazer dresses, and figure-skimming maxis, our product descriptions recommend sizing up when you fall between two sizes. This gives extra room through the bust and hips without pulling at seams. Always check the specific size chart on the item you're viewing, since fit varies by silhouette.

How many color options are available?

Color choices differ by style. Popular options across our evening collections include Black, Champagne, Burgundy, Blush Pink, and Sage Green, with some gowns offering additional shades like Sky Blue, Mint Green, or Charcoal Grey. Select a product to see all available colors before adding it to your cart.

Where can I see fabric details and care instructions?

Each product page includes a Fabric & Fit section describing the material, lining, and structure. Care recommendations, when provided, appear in the product description. Because embellishments, beading, and sheer overlays vary widely across our 213 styles, we suggest reviewing the specific item page rather than assuming a universal care method.

Orders & Shipping

How long does it take to process and ship my order?

Orders are prepared within 1–3 business days. Once dispatched, delivery typically takes 7–12 business days. Processing time and transit time are separate — the total time from checkout to your door includes both.

Which countries does Vesporina ship to?

We serve customers in the United States and across Europe. Specific shipping destinations, rates, and any customs requirements are shown at checkout based on your address.

Can I change or cancel my order after placing it?

If you need to update your order, contact us as soon as possible at liam@vesporina.shop with your order number and the change you'd like. Because processing begins within 1–3 business days, we can't guarantee modifications after that window.

What should I do if my package arrives damaged or I received the wrong item?

Email liam@vesporina.shop with your order number, a description of the issue, and photos of the item or packaging. We'll review your case and let you know the next steps.

Payment & Pricing

What payment methods are accepted?

Accepted payment options are displayed at checkout. We recommend completing your purchase in a single session so you can see all available methods before entering your details.

Are there any additional taxes or duties I should expect?

Any applicable taxes or import duties for your region will be shown during checkout before you confirm payment. We serve both US and European markets, so requirements vary by destination.

Getting Help

How do I reach Vesporina customer support?

Send an email to liam@vesporina.shop. When writing about an order, please include your order number, the email address used at checkout, and a brief description of your question. This helps us locate your details quickly.