Terms of Service

Welcome to Vesporina, operated by CAMROC SERVICES LTD (registered at 22 Gullet Wood Road, Watford, United Kingdom, WD25 0RH). These Terms of Service explain the rules that apply when you browse our website, place an order, or interact with our online store. Please read them before you buy.

What these terms cover

These terms apply to your use of vesporina.shop, including browsing product pages, adding items to your cart, completing checkout, and receiving goods. By placing an order, you agree to these terms and to the policies referenced throughout this page.

Vesporina is a retail store. The underlying e-commerce platform is provided by Shopify, which offers the technical infrastructure for our website. Shopify is not the seller of our products and is not a party to your purchase contract with us.

Your information and orders

When you place an order, you agree to provide accurate and current details for billing, delivery, and contact purposes. If your information changes before your order is dispatched, please contact us so we can update it.

Submitting an order through our website means you are asking us to sell the items you selected at the prices shown at checkout. We will send you an order confirmation email once your order is received. Your order is treated as accepted when we dispatch your items or when we notify you that your order has been accepted, whichever occurs first.

We may contact you or cancel an order if a product becomes unavailable, if payment cannot be authorised, if there is a clear error in pricing or product information, or if we have reasonable grounds to suspect fraud or a breach of these terms.

Products and descriptions

We make reasonable efforts to ensure that product titles, descriptions, images, and prices on our website are accurate. However, colours and textures may appear differently depending on your screen settings, lighting during photography, or device calibration. Product availability may change without prior notice.

Nothing in these terms limits any statutory rights you have as a consumer under applicable law.

Prices and payment

Prices displayed on our website are shown in the currency indicated at the time you view the product or proceed to checkout. Taxes, duties, and shipping costs are calculated and shown before you complete your purchase.

You authorise us to process payment for your order using the payment method you select at checkout. We do not store your full card number or security code on our servers.

If you notice an obvious error in a listed price or product description, please contact us before completing your order. Where a clear pricing error has occurred and you have already been charged, we will contact you to explain how we intend to proceed.

Shipping and delivery

Order processing and delivery are governed by our Shipping & Delivery policy. Estimated delivery times are provided as a guide and are not guarantees. Once your order has been dispatched, delivery is handled by the carrier selected for your shipment.

If you have questions about a delivery in transit, please contact us with your order number and we will help you resolve the issue.

Returns, refunds, and exchanges

Returns and refunds are handled according to our published Returns & Refunds policy. That policy sets out the conditions, timeframes, and steps for requesting a return or exchange. Nothing in these terms overrides or conflicts with those published conditions.

Using our website responsibly

When you use vesporina.shop, you agree not to:

  • Attempt to gain unauthorised access to any part of the site or its systems
  • Interfere with or disrupt the website for other users
  • Use the site for fraudulent purposes or to impersonate another person
  • Copy, scrape, or redistribute our product content, images, or descriptions without permission
  • Upload or transmit malicious code to the site

These restrictions do not affect your right to leave honest reviews, make a complaint, or exercise any consumer protection you are entitled to under applicable law.

Intellectual property

The Vesporina brand name, logo, original text, and site design are owned by CAMROC SERVICES LTD. You may not reproduce, distribute, or use them commercially without our written permission. Product images and descriptions are provided for your personal shopping use.

Privacy

Your personal information is handled in accordance with our Privacy Policy, which explains what data we collect, how we use it, and your rights regarding that data.

Changes to these terms

We may update these terms from time to time to reflect changes to our services, policies, or legal requirements. The version published on this page is the one currently in effect. Changes will not retroactively alter the terms of an order you have already placed.

Questions or concerns

If you have any questions about these terms, your order, or our policies, please reach out to us:

Camroc Services Ltd (trading as Vesporina)
22 Gullet Wood Road, Watford, United Kingdom, WD25 0RH
Email: liam@vesporina.shop
Website: vesporina.shop