Privacy Policy

This Privacy Policy explains how Vesporina (operated by CAMROC SERVICES LTD, registered at 22 Gullet Wood Road, Watford, WD25 0RH, United Kingdom) collects, uses, and protects personal information when you visit vesporina.shop or place an order through our Shopify-powered store.

What information we collect

We receive personal information through three channels: directly from you, automatically as you browse our site, and from service providers that help us run the store.

Information you provide. When you place an order, contact our support team, or communicate with us, you may share your name, email address, phone number, billing address, shipping address, and details about your order or inquiry.

Information collected automatically. When you visit vesporina.shop, our platform may record technical details such as your IP address, browser type, device information, pages viewed, referring URLs, and interactions with the shopping cart and checkout flow.

Information from our service providers. Shopify processes transactions and hosting on our behalf. Payment providers handle your payment credentials directly; we see only order status, amounts, and delivery information necessary to fulfil your purchase. We do not receive or store full card numbers or security codes.

Why we use your information

We process personal data for the following purposes:

  • Fulfilling and delivering your orders, including payment processing, shipping coordination, and handling returns or refunds.
  • Providing customer support and responding to your inquiries.
  • Maintaining the security and integrity of our store, including fraud prevention.
  • Operating and improving the website experience.
  • Sending marketing communications where you have opted in.
  • Complying with applicable legal obligations.

Order fulfilment and security are necessary for the service you request. Analytics, personalisation, and marketing are optional and, where required by law, subject to your consent.

Who we share information with

We disclose personal information only to the extent needed for store operations, with your authorisation, or when required by law.

Shopify is our e-commerce platform and processes data in accordance with its own policies. You can review how Shopify handles consumer information in the Shopify Consumer Privacy Policy. Payment and shipping providers receive only the information required to complete their part of your transaction.

We may also disclose information to comply with a legal request, protect our rights or safety, or in connection with a business transfer such as a merger or acquisition.

Cookies and tracking technologies

Our store uses cookies and similar technologies to keep the site functioning (such as maintaining your cart session and remembering preferences), to understand how visitors use the site, and, where enabled and consented to, to support marketing efforts.

These generally fall into categories: essential (required for basic site operation and security), preference (remembering choices), analytics (understanding usage patterns), and marketing (supporting advertising, only where activated and consented to).

You can manage non-essential cookies through any cookie banner or privacy preference tool presented on our site. You can also adjust your browser settings, though disabling essential cookies may affect your ability to use the cart, log in, or complete checkout. For general information about how Shopify uses cookies, see the Shopify Cookie Policy. That page describes Shopify's own practices and does not replace our disclosure of any additional tools installed on this store.

Data retention and protection

We retain personal information only for as long as necessary to fulfil the purposes described above, maintain business records, resolve disputes, and meet legal obligations.

We take reasonable technical, administrative, and organisational measures appropriate to the nature and risk of the data we handle, and we require our service providers to protect information they process on our behalf. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute protection against unauthorised access.

Your choices and rights

Depending on your location and applicable law, you may have the right to access, correct, delete, or request a copy of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on it. You can also unsubscribe from marketing emails at any time using the link included in each message.

To make a request, email us at liam@vesporina.shop. We may need to verify your identity before acting on a request to protect your information.

Children and policy updates

Our store is not directed at children, and we do not knowingly collect personal information from them. If you believe a child has provided us with data, please contact us so we can address it.

We may update this policy as our business, technology, or legal requirements change. The current version will always be available on this page.

Contact us

If you have questions about this policy or how we handle your information, reach us at:

Vesporina (CAMROC SERVICES LTD)
22 Gullet Wood Road, Watford, WD25 0RH, United Kingdom
liam@vesporina.shop